Design about thinking: Two day workshop
Understanding your user: usability methods in service and product design
The 21st century belongs to the user and in such a demanding marketplace, the success or failure of a product or system increasingly depends on its usability. Today’s designers need a rigorous evidence base to support design decisions and that requires knowledge of usercentred design methods.
Who Should Attend
This workshop is designed for practitioners in service, product, engineering, industrial and interactions design who want to understand how human performance impacts on the usability
of their systems. Delegates are encouraged to bring examples of their human-centred design problems to use as practical exercises during the workshop.
The Objectives
This workshop aims to enable delegates to recognise human capabilities and limitations in the context of a design process, and to implement solutions based on established ergonomic and usability engineering tools.
You will be able to:
- identify user requirements for technological products or systems
- translate models of human information processing into design guidelines
- apply a range of ergonomic and usability engineering methods to the analysis of product or system design.