Design about thinking: Two day workshop
Understanding your user: usability methods in service and product design
The 21st century belongs to the user, and understanding your user requires good design principles, applied with an understanding of human performance. This two day workshop explores and equips you with tools to help gather, analyse and apply information about human performance and ergonomics in your work, whether you design products, systems, environments or experiences.
Who Should Attend
This workshop is designed for practitioners in service, product, engineering, industrial and interactions design who want to understand how human performance impacts on the usability of their systems. Delegates are encouraged to bring examples of their human-centred design problems to use as practical exercises during the workshop.
The Objectives
This workshop aims to enable delegates to recognise human capabilities and limitations in the context of a design process, and to implement solutions based on established ergonomics tools.
You will be able to:
- identify user requirements for technological products or systems
- translate models of human information processing into design guidelines
- apply a range of ergonomics user evaluation methods to the analysis of product or system design.